Global Shipping Services
◆ Free Shipping Threshold:
Enjoy worldwide free shipping on orders over 300 EUR (shipping fee will be manually refunded after order placement).
For orders containing sale items only, free shipping is available on orders over €400.
◆Shipping Notice – VAT Regions
Orders to certain VAT regions below €150 will not be shipped.
◆ All Taxes & Duties Included:
The price you see at checkout is the final price you pay. All import taxes and duties are covered by NATTAUP for a seamless, hassle-free experience.
Cross-border orders may incur customs clearance fees, determined by the destination country's regulations.
NATTAUP recommends checking local customs policies in advance via official government portals.
◆ Shipping Rates & Free Shipping
|
Destination |
Standard Shipping |
Free Shipping |
|
North America (United States, Canada, Mexico) |
€29 |
€300+ (Full-priced items) / €400+ (Sale items) |
|
Europe |
From€30 |
€300+ (Full-priced items) / €400+ (Sale items) |
|
Asia |
From €20 |
€300+ (Full-priced items) / €400+ (Sale items) |
|
Middle East |
From €30 |
€300+ (Full-priced items) / €400+ (Sale items) |
|
Oceania (Australia & New Zealand) |
€25-€35 |
€300+ (Full-priced items) / €400+ (Sale items) |
|
Other International Destinations |
Calculated at checkout |
€300+ (Full-priced items) / €400+ (Sale items) |
Shipping fees are shown in EUR and apply per order.
Shipping rates are determined by the destination country or region.
Free shipping eligibility is based on the order subtotal after discounts.
NATTAUP Returns Policy
Returns/exchanges accepted within 14 days of delivery.
◆ Non-returnable: Underwear, opened intimate apparel, clearance/custom items, and "final sale" products.
◆ Eligible items: Unworn, undamaged, in original packaging with tags.
◆ Quality issues: Free return shipping. Other returns require prepaid shipping.
For detailed return policy, click here.
